MY PRECIOUS TOTS
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Frequently Asked Questions

HOW LONG IS THE PROCESSING TIME?

We typically take between 1 to 2 working days to process your order for shipping. For normal mail for off-peak period (i.e excluding public holidays and Christmas seasons), delivery to customer's mailbox usually takes about 2 to 3 working days. For Singpost registered mail, delivery usually takes about 3 to 4 working days. For other methods of shipping, kindly contact us at service@myprecioustots.com for advise.

HOW DO I MAKE AN EXCHANGE?

In the unfortunate event that if any item needs to returned for exchange owing to a manufacturer's defect, shipping will be at the customer's own expense, within 5 days of receipt, in its original packaging and unused condition. kindly contact us at service@myprecioustots.com for advise.

WHAT KIND OF PAYMENT METHODS DO YOU ACCEPT?

All transactions are in Singapore Dollars Local Singapore order: Paypal and Major credit cards and Debit cards accepted via Stripe secured  payment gateway. Apple Pay and Android Pay for mobile payment is also available. For other payment methods, do drop us an email at service@myprecioustots.com.  Please note that items will not be sent out until confirmation of payment is received.

For international order: Please email service@myprecioustots.com for payment advice.


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  • Home
  • About Us
  • Contact
  • Store
    • Our Collections
    • Desitin Cream
    • Alva Cloth Diapers >
      • Regular Size Non-Minky Printed
      • Regular Size Minky
      • Regular Size Non-Minky Digital Printed
      • Double Gussets
      • Nappy Liners
      • Diaper Inserts
    • Aqueduck Faucet Extender
    • Baby Swaddles
    • Baby Monitors
    • Food Jars
  • Customer Testimonials
  • Shipping Policy
  • Privacy Policy
  • FAQs
  • Diaper Wash & Care Guide
  • Subscribe and Save